Frequently Asked Questions
Most frequent questions and answers
General Questions
1. How do I book a photo booth rental?
To book a booth, simply visit our Book Now page on our website, select your preferred package, and complete the checkout process. You’ll receive a confirmation email with all the details. Need assistance? Feel free to contact us directly.
2. How far in advance should I book?
We recommend booking at least 2–3 weeks in advance, especially for weekend events or busy seasons. However, we can often accommodate last-minute bookings, so don’t hesitate to reach out.
3. What events are ideal for a photo booth rental?
Our booths are perfect for all types of events, including weddings, birthday parties, graduations, corporate events, and more! If you’re looking to add fun and excitement to your special occasion, our booths are the perfect solution.
Snap & Go (Pick-Up) Package
1. What is the Snap & Go package?
Our Snap & Go package offers a simple, self-setup photo booth rental that you can pick up the day before your event. With quick setup instructions and no attendants needed, you can enjoy unlimited photos, GIFs, and more.
2. How long is the rental period?
The Snap & Go package is a weekend rental. Pick up the booth the day before your event, enjoy it during the event, and return it the day after or the following Monday.
3. What do I need to bring to pick up the booth?
When you pick up your booth, simply bring a valid ID and credit card for the deposit. The pick-up location is near the intersection of N Hamilton Rd and Granville St in Gahanna, OH 43230. The full address will be provided upon booking.
4. Do I need to set up the booth myself?
Yes! The Snap & Go booth is designed for easy self-setup. You’ll receive a Quick Start Guide to help you set up in 10 minutes or less. It’s a simple plug-and-play experience.
5. What’s included in the Snap & Go package?
The Snap & Go package includes:
- Single event activation
- Quick start guide for setup
- Unlimited still photos, animated GIFs, and boomerangs
- Unlimited email and text sharing
- 5 digital backgrounds
- Online gallery for easy photo viewing after the event
Digital Drop (Drop-Off) Package
1. What is the Digital Drop package?
The Digital Drop package is a hassle-free, drop-off photo booth rental where we deliver and set up the booth at your event location. Enjoy unlimited fun with still photos, GIFs, boomerangs, and instant sharing to text and email.
2. How does the delivery and setup work?
We deliver the booth to your event location on the day of your event. The booth will be set up and ready to go when you arrive. We’ll also pick it up once the event is over.
3. Do I need to worry about anything during the event?
Nope! The booth operates unattended, and we provide a quick reference guide to help guests use the booth. You’ll have the freedom to enjoy your event without any concerns.
4. How long can I rent the Digital Drop booth?
The Digital Drop package is typically a one-day rental, but we can accommodate multi-day events for an additional fee. Let us know if you need extra time.
5. What’s included in the Digital Drop package?
The Digital Drop package includes:
- Booth delivery, setup, and tear down
- Unlimited still photos, animated GIFs, and boomerangs
- Unlimited email and text sharing
- 5 digital backgrounds
- Online gallery for easy photo viewing after the event
Pixel Post (Mail) Package
1. What is the Pixel Post package?
The Pixel Post package is our photo booth-by-mail service, delivering a fully digital photo booth straight to your door. Perfect for events where convenience is key, this option allows you to enjoy the full experience without the need for in-person pickup or drop-off.
2. When will my booth arrive?
Your booth will arrive 1–2 days before your event via UPS. We schedule delivery to ensure it arrives in time, so there’s no need to worry about last-minute delays.
3. Do I need to set up or test the booth when it arrives?
No setup is required! The booth is preloaded and activated specifically for your event. Do not test the booth before your event, as this may trigger the single-use activation, preventing it from functioning properly during your event. Just power it on when your event starts, and it’s ready to go!
4. How do I return the booth after my event?
Returning the booth is simple! Your package includes a prepaid UPS return shipping label. Just place the booth back in its original packaging and drop it off at any UPS store or drop-off location the day after your event.
5. Where do you ship the Pixel Post package?
Currently, we only ship within Ohio. If you’re outside of Ohio, check back soon as we plan to expand our service area.